Welcome to Style My Screens. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, use our services, or make a purchase. When we say “we,” “us,” or “our,” we mean Style My Screens. Our services may be powered by third-party platforms such as Shopify.

If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy takes priority with respect to how we handle your personal information.

By using our services, you confirm that you have read and understood this Privacy Policy.

1. What Personal Information We Collect

We collect different types of personal information depending on how you interact with us:

Contact Information: Your name, email address, phone number, billing address, and other contact details you provide.

Payment Information: Credit or debit card details, payment method, and transaction confirmations. We do not store your full card number — this is handled securely by our payment processors.

Account Information: Your username, password, preferences, and settings if you create an account.

Order Information: Items you view, add to your cart, purchase, return, or cancel, as well as your order history.

Photos You Upload: When you upload a photo to create a personalized digital portrait, we process and temporarily store that photo solely to fulfill your order. See Section 5 for full details on how we handle your photos.

Communications: Any messages, emails, reviews, or feedback you send us, including customer support inquiries.

Device and Usage Information: Your IP address, browser type, device type, operating system, and how you interact with our website, such as pages visited, time spent, and clicks.

2. How We Collect Your Information

We collect personal information in the following ways:

Directly from you: When you place an order, upload a photo, contact us, leave a review, subscribe to our emails, or otherwise interact with us.

Automatically: Through cookies and similar tracking technologies when you browse our website. This may include information about your device, browser, and how you use our site.

From service providers: Our partners, such as e-commerce platforms, payment processors, analytics providers, and email delivery providers, may collect information on our behalf to help us operate and improve our services.

3. How We Use Your Information

We use your personal information for the following purposes:

Fulfilling Your Orders: To process payments, create your personalized digital portraits, deliver your digital products, and communicate order updates.

Running Our Services: To maintain your account, remember your preferences, provide customer support, and improve your experience.

Marketing: To send promotional emails, show relevant advertisements, and recommend products or services. You can opt out of marketing emails at any time by using the unsubscribe link in our emails.

Security: To detect and prevent fraud, protect your account, and maintain the safety and security of our services.

Legal Compliance: To comply with applicable laws, respond to legal requests, and enforce our terms and policies.

4. How We Share Your Information

We do not sell your personal information. We may share it with third parties only in the following circumstances:

Service Providers: We share information with companies that help us operate our business, including e-commerce platforms, payment processors, hosting providers, cloud storage providers, analytics tools, and customer support tools. These providers only access your information to perform services on our behalf.

Marketing Partners: We may share certain information with advertising and marketing partners to show you relevant ads, where permitted by law.

Legal Requirements: We may disclose your information if required by law, in response to a valid legal request, or to protect our rights, safety, or property.

Business Transfers: In the event of a merger, acquisition, restructure, or sale of assets, your information may be transferred as part of that transaction.

5. Your Photos and Digital Portraits

This section is particularly important because our service involves personal photos, including photos of children or family members. We take the handling of these images seriously.

How We Use Your Photos

We use your uploaded photos solely to create your personalized digital portrait. We do not sell, license, or distribute your photos to third parties for any purpose other than fulfilling your order and operating our service.

Storage and Deletion

Your photos may be processed by our systems and stored temporarily for order fulfillment, customer support, quality review, and fraud prevention. Photos and related portrait files are deleted from active systems within a reasonable period after order completion unless we need to keep them longer for legal, security, backup, or customer support reasons.

No Use in Advertising Without Your Consent

We will not use your photos, your digital portraits, or any likeness of you or your family members in paid advertising, sponsored content, or commercial promotions without your separate, explicit permission.

Submitting a review does not grant us permission to use your images in advertising.

If we want to feature your digital portrait in advertising or promotional content, we will contact you directly to ask for permission. You are under no obligation to agree, and declining will not affect your access to our services.

Your Right to Deletion

You may request deletion of your photos and related portrait data by emailing support@stylemyscreens.com. We will process such requests within a reasonable timeframe, subject to any legal or operational requirements.

6. Reviews and Feedback

If you leave a review, testimonial, or written feedback about your experience, you grant us permission to display that written content on our website, social media pages, and other non-paid promotional channels.

If your review includes an image, that does not grant us permission to use the image in paid advertising. Any paid advertising use requires separate consent from you.

7. Cookies and Tracking

We use cookies and similar technologies to operate our website, remember your preferences, understand how you use our services, and improve our marketing.

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our website.

If your browser sends a privacy preference signal such as the Global Privacy Control, we may treat that as a request to opt out of certain forms of targeted advertising for that browser and device, where required by law.

8. Children’s Data

Our services are not intended to be used directly by children under the age of 18. We do not knowingly collect personal information directly from children.

Where customers upload photos of children for the purpose of creating personalized digital portraits, we process those photos solely to fulfill the order and handle them with the protections described in this Privacy Policy.

If you are a parent or guardian and believe a child’s personal information has been provided to us improperly, please contact us at support@stylemyscreens.com.

9. Your Rights

Depending on where you live, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you.

Correction: Request that we correct inaccurate or incomplete information.

Deletion: Request that we delete your personal information, including photos and portrait-related data.

Portability: Request a copy of your data in a portable format where applicable.

Opt Out of Targeted Advertising: Request that we stop using your data for targeted advertising where such rights apply.

Withdraw Consent: Where we rely on your consent, you may withdraw it at any time.

To exercise any of these rights, email us at support@stylemyscreens.com. We will respond within the timeframe required by applicable law.

We will not discriminate against you for exercising your privacy rights.

Additional Rights for UK and EEA Residents

If you are in the UK or European Economic Area, you may also have the right to object to or restrict certain processing of your personal information and to lodge a complaint with your local data protection authority.

10. Data Security

We use reasonable technical and organizational measures to help protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.

You are responsible for keeping your account credentials secure and for using secure channels when sending us sensitive information.

11. Data Retention

We retain your personal information for as long as necessary to provide our services, fulfill orders, comply with legal obligations, resolve disputes, enforce our agreements, and maintain security and business records.

Photos and digital portrait files are not kept longer than reasonably necessary for these purposes, and you may request earlier deletion where applicable.

12. International Transfers

Your personal information may be transferred to and stored in countries other than the country where you reside, including countries that may have different data protection laws.

Where required by law, we will use appropriate safeguards for international data transfers.

13. Third-Party Platforms and Services

Our services may rely on third-party providers such as Shopify, payment processors, hosting providers, analytics tools, email delivery providers, and AI or image processing service providers. These third parties may process certain personal information in accordance with their own privacy policies.

We encourage you to review the privacy policies of those third-party providers where relevant.

14. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We recommend reviewing their privacy policies before providing any personal information.

15. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the Last Updated date at the top of this page.

If we make material changes, we may provide notice on our website or by email where appropriate.

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SMS / MMS TEXT MESSAGE MARKETING PROGRAM PRIVACY POLICY

Your privacy is important to us. We will only use the information you provide through any SMS or MMS marketing program to send you mobile messages and respond to you if necessary. This may include sharing information with platform providers, phone carriers, and vendors who assist in message delivery.

We do not sell, rent, loan, trade, lease, or otherwise transfer for profit any phone numbers or customer information collected through the program to any third party.

However, we may disclose information as necessary to comply with law, regulation, governmental request, to avoid liability, or to protect our rights or property.

When you provide information in connection with the program, you agree to provide accurate, complete, and truthful information. If we believe the information is false, misleading, or incomplete, or that you opted into the program for an improper purpose, we may refuse access to the program and pursue any appropriate legal remedies.

If you are entitled under applicable privacy laws to request information about how your information is used or shared, you may contact us using the details below.

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Contact Us

If you have any questions about this Privacy Policy, want to exercise your rights, or have a complaint, please contact us:

Style My Screens
Email: support@stylemyscreens.com
Address: 207/1 Thomas Holmes Street, Maribyrnong, Vic 3032

For the purpose of applicable data protection laws, Style My Screens is the controller of your personal information where required by law.